KYC is a standard security procedure that helps us keep the platform safe and comply with regulatory requirements.
CDD (Customer Due Diligence) is an additional review that may include identity verification, proof of address, or other information to help us meet security measures and protect your account.
📌 Verification is not required for every user. If your account is selected for verification, our team will notify you and provide access to the verification process.
What to Expect
If verification is requested, you may be asked to complete the following steps:
Step | Description |
1. Personal Information | Enter your basic personal details, such as your full name, date of birth, and country of residence. |
2. Identity Verification | Upload a valid government-issued identity document to confirm your identity. |
3. Address Verification (if required) | In some cases, you may also be asked to provide a document confirming your residential address. |
Accepted Documents
👤 Identity Verification
You can use one of the following documents:
Passport
National ID card
Driver's license
The document must be valid, clearly visible, and all information should be readable.
🏠 Address Verification (if requested)
Accepted documents may include:
Utility bill
Bank statement
Government-issued document showing your residential address
The document should clearly display your name, residential address, and issue date.
⚠️ Important
Identity verification is requested only when required by our Risk Team.
You will receive instructions if verification is needed for your account.
Please make sure all submitted documents are clear, complete, and valid.
In some cases, additional information may be requested during the review process.
Need Help?
If you have any questions about the verification process or experience any issues while submitting your documents, please contact our Live Support team. We're happy to help.