Winnings from free spins are not immediately credited to your main balance. Instead, they are added to your Bonus Balance and remain locked until specific conditions are met.
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To unlock this amount, you must meet the wagering requirements, which are typically specified in the bonus card in the “wager to unlock” field.
​You need to place bets using your main (real money) balance. Locked bonus funds cannot be used to meet the wagering requirement.
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Also, please ensure your bets meet the bonus conditions, such as minimum and maximum bet limits, you can check it in the Bonus card. Bets outside these limits will not count toward the wagering requirement.
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Once you click Play, a list of eligible games will open - these are the games that count toward completing the wagering.
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The Bonus Hub is your central location for tracking progress and understanding the requirements for unlocking your winnings.
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After completing the wagering requirement, click the Claim button on the bonus card, and the funds will move from your Bonus balance to the real one.
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Winnings are locked in your Bonus Balance until the wagering requirement is met. This is a standard condition for free spins bonuses.

Yes, if your main balance is zero, you must make a deposit to place qualifying bets and start progressing the wagering requirement.

If the wagering requirement is not completed within the bonus validity period, the winnings and the bonus may expire. Check the countdown timer in the Bonus Hub for the expiration date.

Yes, free spins bonuses often have a maximum withdrawal cap. Refer to the bonus terms and conditions for specific details.